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Operational Trainings
Kardex’s customer training offers added value that contributes significantly to your overall productivity and the cost-effectiveness of your processes. Gaining knowledgeable operating and maintenance skills should be a prerequisite to running and fully utilizing your innovative systems and plant´s functionality.
Kardex's certified trainers and experienced service technicians provide you with the right know-how to achieve long-term optimal performance.
The Life Cycle Service team is ready to support you!
Kardex training program
Offers and benefits
Kardex offers your employees a comprehensive training program. The curriculum is based on the target group's individual needs, including which systems they operate and their specific role within the warehouse.
Training sessions take place at either your facility or at one of Kardex's production sites in Bellheim or Neuenstadt am Kocher, Germany - the choice is yours!
Advantages of regular employee training
- Reduces the number of operator errors through regular training
- Ensures your plant maintains a high availability due to fewer incidents
- Results in faster reaction times if a malfunction occurs - saves both time and costs
- Increases employee safety at the workplace
- High identification with your plant and systems
Kardex Mlog offers trainings for
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Operators
Objective
The training's objective is to teach plant operators how to manage daily operations, solve minor malfunctions, and initiate necessary steps independently. It guarantees the best performance for a plant's operations and availability.
Training content
- Introduction to operations and explanation of the control systems
- Introduction to system functionalities
- Information on how to repair minor faults independently
- Information on how to identify and repair basic errors with guidance
Managers and Supervisors
Objective
Warehouse managers and supervisors need to learn their system's capabilities and functions and properly understand the system's behavior. This enables optimal plant utilization and performance.
Training content
- Getting to know the possibilities and functions of the system
- Gaining knowledge about correlations and the system's key figures
- Learning how to execute fault analyses and becoming familiar with the plant's parameter settings
- Overall understanding of the intralogistics system
Maintenance
Objective
Step by step, we provide your maintenance staff with expert knowledge about your automated system. The course topics connect and build from one to the next. This ensures plant operations are both safe and cost-effective.
Training content
- Module 1: system structure, functionality, failure analysis
- Module 2: the function of individual components and devices, fault diagnosis
- Module 3: functional analysis, component exchange, maintenance tasks
After completing these training courses, maintenance personnel will be able to
- Determine the actual state of your plant
- Create maintenance plans and carry out necessary maintenance work
- Communicate knowledgeably with the Kardex hotline support in case of a malfunction
Safety
Objective
The safety training courses ensure you comply with applicable regulations. This guarantees employees can correctly manage the plant and their occupational safety.
Training content
- Training for safety devices in the alley
- Training for storage and retrieval machines and conveyor systems
- Training for wearing personal protective equipment
Kardex Remstar offers trainings for
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System operators
Target group
This training is for staff responsible for the storage and retrieval system's basic steps. It is a prerequisite and the foundation for expert training. Previous experience is not required.
Training content
- Operating instructions / explanation of the control
- Getting to know the basic functionalities
Benefits at a glance
After completing these training courses, maintenance personnel will be able to
- Explain the technical terms for the relevant technology
- Assess risk during system operation and take appropriate protective measures
- Name and explain the shelf system’s components / understand the display screens
- Navigate the Control Panel’s basic settings
- Interpret alerts and warnings and initiate repair measures
Recommended previous knowledge: none
Experts
Target group
This training is for staff who want a better understanding of how the storage and retrieval systems function. It also prepares workers to perform simple maintenance work. The training content is more intense than other training programs and, therefore, only geared towards maintenance personnel and team leaders.
Training content
- Advanced knowledge of machine functionalities
- Explanation of the schematics
- Error identification and correction with guidance
- Setting adjustments and user administration
Benefits at a glance
After completing these training courses, maintenance personnel will be able to
- Perform simple maintenance and understand mechanical defects/read and understand schematics
- Optimize access times by using the best strategy
- Adjust user administration settings
Recommended previous knowledge: system operator training
Training location
An experienced service technician and trained coach conduct the training at your own plant. The participants, therefore, receive new knowledge in a familiar setting.
Both at the Kardex Remstar Academy in Bellheim, Germany and at Kardex Mlog’s production site in Neuenstadt am Kocher, Germany, we offer first-class training for your employees.
At both of our two training centers, we ensure you understand the daily tasks, with the time and calmness that is necessary for this. We attach great importance to ensuring our customers feel comfortable and benefit from effective training. That is why we conduct training in private groups with a maximum of eight participants.
Kardex Remstar Academy training rooms have automated storage and retrieval systems to use during the courses, including the: Kardex Megamat, Kardex Shuttle, Kardex Compact Buffer (formerly LR 35), and Horizontal Carousel Module.
Hygiene measures
The training rooms comply with physical distancing and hygiene regulations.
Our experience – your success
Kardex undergoes profound preparations to make sure your training is perfect and your employees finish feeling confident and prepared to optimally operate your systems and plants.
Kardex bases the training courses on a uniformed training concept. Kardex provides trainers with the appropriate presentations and training guides, as well as instructional and training materials. This ensures Kardex always provides high-quality training programs.
The Kardex trainers are certified as "Certified Industrial Trainers" by the Industrial Training Association (ITA) and regularly take further training courses in didactics and methodology.